Last updated: July 2026. eLifesaver ("we", "us") operates the eLifesaver mobile app and website for Cameroon's National Blood Donation platform. This policy explains what we collect, why, and your choices.
• Account details: your name, email, phone number, gender and password.
• Health information: blood group and any health readings you choose to record (e.g. hemoglobin, weight, blood pressure). This is sensitive data and we treat it as such.
• Location: the region/city or facility you select so we can match you to nearby blood needs. We do not track your precise GPS location in the background.
• Usage & device data: basic diagnostics needed to keep the app secure and working.
• To match donors with patients who need compatible blood near them.
• To notify you of appeals, appointments, reminders and donation confirmations.
• To maintain your donation history, reward points and certificates.
• To keep the platform safe and prevent misuse. We never sell or buy blood, and we never sell your personal data.
We share the minimum necessary contact details with health facilities or a patient's representative when you actively respond to a blood appeal, so the donation can be arranged. We use trusted service providers (e.g. SMS/push delivery, payment processing for voluntary donations) that process data only on our behalf. We may disclose information where required by law.
You can view and edit your profile in the app at any time. You can delete your account and associated personal data — see our Account & Data Deletion page at https://elifesaver.online/page/data-deletion.
For any privacy question or request, contact us at support@elifesaver.online.