You can permanently delete your eLifesaver account and the personal data associated with it at any time.
Open the eLifesaver app → Profile → Delete account. You will be asked to confirm and, optionally, to tell us why. Once confirmed, your account is deactivated immediately and you can no longer sign in.
If you no longer have the app installed, email support@elifesaver.online from the address on your account with the subject "Delete my account". We will verify your identity and process the deletion.
When your account is deleted we remove your profile information (name, contact details, health readings, location and reward balance) from active use. Aggregated or anonymised statistics that can no longer identify you may be retained. A limited record of completed transactions (e.g. voluntary financial donations) may be kept where the law requires it. We aim to complete deletion within 30 days of a verified request.
Questions about deletion? Email support@elifesaver.online.